policy statements

 

Reel Movie Posters regards customer privacy as an important part of our relationship with our customers.
The following privacy policy applies to all Reel Movie Posters users, and conforms to Internet privacy standards.

Collection of Information

In order to use the Reel Movie Posters website, we may require information from you in order to
provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and
accounts, including Email.

Any information collected by Reel Movie Posters is collected via correspondence from you or your
company. This may be via the telephone, Email, mail, fax or directly through our website.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information
(such as credit card numbers) on our website, we encrypt that information using secure socket layer
technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed
as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us,
both during transmission and once we receive it.

If you have any questions about security on our Website, you can contact us.

Communications

Reel Movie Posters uses personally identifiable information for essential communications, such as
Emails, accounts information, and critical service details. We may also use this information for other
purposes, including some promotional Emails. If at any time a customer wishes not to receive such
correspondence, they can request to be removed from any mailing lists by contacting us.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when
we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding,
court order, or legal process served on our Website.

Reel Movie Posters Security Policy

Reel Movie Posters uses Stripe for its online credit card transactions. All online credit card transactions performed on
this site using Stripe are secured payments.

For documentation on Stripes Privacy Policy, please click HERE. 

Delivery Policy

After ordering, you will receive a receipt via email containing your order details. All orders are sent via Australia post Standard or Express. 

Once goods have been sent, an e-mail will be sent to the customer which includes tracking details.

Refund & Returns Policy

If you are not completely satisfied with your order, you may return the goods within 14 days of receiving them.

Goods must be returned in their original state with all packing materials.
Once the goods have been received, a refund will be giving (minus customer postage costs)